Just verifying: "Online" users can NEVER be 100% accurate, correct?

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Jaymer
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Just verifying: "Online" users can NEVER be 100% accurate, correct?

Post by Jaymer »

If you follow the examples in CRM, etc., concerning Logout action setting a user status to OFFLINE,
is it correct to say that this can NEVER be 100% correct, BECAUSE
if you just close your browser, then Aware will never log you out?

I have a user wondering why he can't rely on a screen which shows user Online/Offline status.
Does anyone use this as a reliable indicator of user status?

thx
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Jaymer
Aware Programming & Consulting - Tampa FL
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Re: Just verifying: "Online" users can NEVER be 100% accurate, correct?

Post by aware_support »

Yes, that's correct. If they just close the browser Aware IM will eventually log them out after some timeout, but not immediately.
Aware IM Support Team
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