Problem when using an input Mask.

[Ewanm]

I am using the latest build of AIM and am trying to use an input mask for a mobile (Cell) phone number , the mask simply is made up of '00000000000' and should be displayed as '___________'. When displayed in the form, the mask displayed '___________' but will not allow any numbers to be entered.

As far as I can see, using '0' should allow me to enter numbers only.

I this a fault or am I doing something wrong.?

[aware_support]

This should work in theory. Have you tried this in a desktop version?

[Jaymer]

i use this on desktop version.
works find on LATEST build.
I use 000-000-0000
and SAVE the dashes in the field

[Ewanm]

Hi there,

Thanks for the advice. I am using the Desktop version but have an attribute that represents a mobile phone number. I have tries creating another attribute and setting the mask immediately on creation and it works OK. If I go to my existing attribute and set the mask, it will not allow any entry.

I will re-create the attribute and set the mask immediately on creation.

Thanks

[Jaymer]

Aware 8.2 Bld 2571

I'm finding this now - very weird - I wonder if something got broke. Am not able to check this on 8.3

I cannot get any input mask to work.
As in the original post, I see the mask character(s), but the field will not allow ANY input.

[customaware]

Increase the length of the Attribute. The MASK will not work if it is too short

[Jaymer]

Nope

thought maybe Aware was confused since the fields were not initially made with Input Mask, and were diff lengths.
so deleted phone # fields, saved, test mode, then re-added fields and onto the form.
this time, no input mask in the field def, only on the form.

no friggin' joy - PITA

PhoneNum - Plain Text - length 12, display 12 symbols
input mask 000-000-0000 set to SAVE mask in the field

all the mask chars show in the field - but you can't enter ANY data of any data type
I've had this working plenty of times - but its odd that @Ewanm found the EXACT same thing thats happening now.
In this pic, I made the form field 14 sym wide - data field still 12
doesn't matter if i'm editing or creating new rec

[customaware]

Make the PhoneNum attribute 20 characters long and try again.

It definately works. Have encountered a couple fo times and increasing the underlying length of the attribute fixes it

[Jaymer]

yes, thats VERY weird. No reason for that behavior.

Basically, if you have a 12-char field to hold the Phone # in this format: 813-555-1212, then
you cannot leave the underlying database field as 12 characters -AND- hope to use the input mask.
Making it 20 works (and you can set the display "sym" chars to 12 so the box isn't too wide).
If its a VarChar field, and you're never going to have more than 12 in it anyways, then you've already paid the 2-byte penalty for making it variable length, so its really not hurting anything to leave it as 20... except future external programs reporting/displaying the data will want to leave room for 20.
Its not a big deal on the one hand, but it should work correctly if your field is length 12 - what happens if you can't change the underlying data structure for compat. reasons? Then its a BUG In aware that should be fixed.

PS _ Spent an hour on this already - there may be a sweet spot where 12 doesn't work, and 13 does, or 15 does. But 20 does so I moved on.

[Jaymer]

I actually exported to look at the XML, which showed no diff. in the 3 phone # fields I was using to explain the diff. in behavior.
The 20-char field worked, the 12-char did not.
Then reimported thinking Aware had some internal issue - but same result.

Since it passes data off to Kendo, then it could be a Kendo bug.
Would be interesting to know if in v8.3 a 12-char field worked correctly with input mask "000-000-0000"

jaymer - done