Need Help from Win Upcloud users on 8.1 Slow Email test

If you have questions or if you want to share your opinion about Aware IM post your message on this forum
Jaymer
Posts: 2430
Joined: Tue Jan 13, 2015 10:58 am
Location: Tampa, FL
Contact:

Re: Need Help from Win Upcloud users on 8.1 Slow Email test

Post by Jaymer »

Thanks Mark for trying...
Hope you post your results soon.

Here's how my CRM works in FAST mode.
This is v8.0, System Settings for mail settings, Microsoft Azure server, Win 2012r2
https://www.flickr.com/gp/10438488@N00/xq0Tg8

(edited, had posted the wrong video - hence the next 2 msgs from Mark & Ben - oops)
Last edited by Jaymer on Sat Jun 02, 2018 3:23 am, edited 1 time in total.
Click Here to see a collection of my tips & hacks on this forum. Or search for "JaymerTip" in the search bar at the top.

Jaymer
Aware Programming & Consulting - Tampa FL
customaware
Posts: 2391
Joined: Mon Jul 02, 2012 12:24 am
Location: Ulaanbaatar, Mongolia

Re: Need Help from Win Upcloud users on 8.1 Slow Email test

Post by customaware »

That video is an entirely different but just as interesting issue.

Should be in Problems as it’s own topic and I fear it will never be seen here.
Cheers,
Mark
_________________
AwareIM 6.0, 8.7, 8.8, 9.0 , MariaDB, Windows 10, Ubuntu Linux. Theme: Default, Browser: Arc
Upcloud, Obsidian....
Image
BenHayat
Posts: 2749
Joined: Thu Dec 23, 2010 5:48 am
Location: Fla, USA
Contact:

Re: Need Help from Win Upcloud users on 8.1 Slow Email test

Post by BenHayat »

eagles9999 wrote:That video is an entirely different but just as interesting issue.

Should be in Problems as it’s own topic and I fear it will never be seen here.
Exactly. Although interesting, but threw me off totally as I couldn't put it together with email issue.
Jaymer
Posts: 2430
Joined: Tue Jan 13, 2015 10:58 am
Location: Tampa, FL
Contact:

Re: Need Help from Win Upcloud users on 8.1 Slow Email test

Post by Jaymer »

And I also just tested it on a clients headless server in his closet in an office in Chicago.
V8.1, pretty slow box.
Its 1-2 seconds - I think it appears slower just cause of low bandwidth thru the remote viewing software... but nevertheless, the expected FAST speed.

Need a test on AWS.
Click Here to see a collection of my tips & hacks on this forum. Or search for "JaymerTip" in the search bar at the top.

Jaymer
Aware Programming & Consulting - Tampa FL
Jaymer
Posts: 2430
Joined: Tue Jan 13, 2015 10:58 am
Location: Tampa, FL
Contact:

Re: Need Help from Win Upcloud users on 8.1 Slow Email test

Post by Jaymer »

Mark - what were your results?
anyone else?
Sure would like to know if this is slow on AWS?
Click Here to see a collection of my tips & hacks on this forum. Or search for "JaymerTip" in the search bar at the top.

Jaymer
Aware Programming & Consulting - Tampa FL
JonP
Posts: 287
Joined: Thu Feb 16, 2017 9:49 pm
Location: United States

Re: Need Help from Win Upcloud users on 8.1 Slow Email test

Post by JonP »

I always get a long spinner when sending an email, for both 8.0 and 8.1, deployment server on UpCloud (but my mail server is on InMotion) and test server on my machine.
v8.1 on Windows 10 / MySQL 5.6 (local), v8.1 on Windows Server 2016 / MySQL 5.6 (server)
Jaymer
Posts: 2430
Joined: Tue Jan 13, 2015 10:58 am
Location: Tampa, FL
Contact:

Re: Need Help from Win Upcloud users on 8.1 Slow Email test

Post by Jaymer »

BUMP - trying to raise awareness for this since it still might be an issue.

@JonP - you shouldn't get a long spinner - at least not the 10-15 second kind.
If Upcloud is involved, that might be the issue... well, not Upcloud per se, but some issue Vlad isn't aware of interacting with those servers.

If you install Aware locally on a PC, and use the CRM test, you'll see there is no spinner - it sends immediately. If your (or anyone's) users are having to wait to send individual Emails - thats wrong!
Click Here to see a collection of my tips & hacks on this forum. Or search for "JaymerTip" in the search bar at the top.

Jaymer
Aware Programming & Consulting - Tampa FL
Jaymer
Posts: 2430
Joined: Tue Jan 13, 2015 10:58 am
Location: Tampa, FL
Contact:

UPDATE Feb 2020

Post by Jaymer »

Just tried this again from CRM on 8.4

Its down to 6 second delay right now.

Code: Select all

com.bas.basserver.executionengine.SuspendProcessException
	at com.bas.basserver.executionengine.rliproc.H.B(Unknown Source)
	at com.bas.basserver.executionengine.rliproc.H.A(Unknown Source)
	at com.bas.basserver.executionengine.rliproc.F.M(Unknown Source)
	at com.bas.basserver.executionengine.rliproc.F.S(Unknown Source)
	at com.bas.basserver.executionengine.rliproc.F.P(Unknown Source)
	at com.bas.basserver.executionengine.rliproc.G.A(Unknown Source)
	at com.bas.basserver.executionengine.rliproc.G.C(Unknown Source)
	at com.bas.basserver.executionengine.rliproc.G.T(Unknown Source)
	at com.bas.basserver.executionengine.rliproc.G.B(Unknown Source)
	at com.bas.basserver.executionengine.rliproc.G.A(Unknown Source)
	at com.bas.basserver.executionengine.rliproc.G.execute(Unknown Source)
	at com.bas.basserver.executionengine.ExecutionEngine.A(Unknown Source)
	at com.bas.basserver.executionengine.ExecutionEngine.A(Unknown Source)
	at com.bas.basserver.executionengine.ExecutionEngine.A(Unknown Source)
	at com.bas.basserver.executionengine.ExecutionEngine.executeProcess(Unknown Source)
	at sun.reflect.GeneratedMethodAccessor53.invoke(Unknown Source)
	at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
	at java.lang.reflect.Method.invoke(Method.java:498)
	at com.bas.basserver.bsmanager.E.B(Unknown Source)
	at com.bas.basserver.bsmanager.E.A(Unknown Source)
	at com.bas.basserver.bsmanager.E.A(Unknown Source)
	at com.bas.basserver.iopipes.ComponentSink.processMessage(Unknown Source)
	at org.openadaptor.adaptor.STPipelineController.processMessage(STPipelineController.java:68)
	at com.bas.openadaptor.NonTransactionalController.processMessage(NonTransactionalController.java:136)
	at org.openadaptor.adaptor.AbstractSimplePipe.processMessage(AbstractSimplePipe.java:222)
	at org.openadaptor.adaptor.STPipelineController.processMessage(STPipelineController.java:68)
	at com.bas.openadaptor.NonTransactionalController.processMessage(NonTransactionalController.java:136)
	at org.openadaptor.adaptor.AbstractSimpleSource.processMessage(AbstractSimpleSource.java:403)
	at org.openadaptor.adaptor.AbstractSimpleSource.sourceProcess(AbstractSimpleSource.java:1049)
	at org.openadaptor.adaptor.AbstractSimpleSource.sourceProcess(AbstractSimpleSource.java:1012)
	at com.bas.openadaptor.MTJMSListener$JMSMessageHandler.run(MTJMSListener.java:275)
	at java.lang.Thread.run(Thread.java:745)
com.bas.basserver.executionengine.SuspendProcessException
	at com.bas.basserver.executionengine.rliproc.H.B(Unknown Source)
	at com.bas.basserver.executionengine.rliproc.H.A(Unknown Source)
	at com.bas.basserver.executionengine.rliproc.F.M(Unknown Source)
	at com.bas.basserver.executionengine.rliproc.F.S(Unknown Source)
	at com.bas.basserver.executionengine.rliproc.F.P(Unknown Source)
	at com.bas.basserver.executionengine.rliproc.G.A(Unknown Source)
	at com.bas.basserver.executionengine.rliproc.G.C(Unknown Source)
	at com.bas.basserver.executionengine.rliproc.G.T(Unknown Source)
	at com.bas.basserver.executionengine.rliproc.G.B(Unknown Source)
	at com.bas.basserver.executionengine.rliproc.G.A(Unknown Source)
	at com.bas.basserver.executionengine.rliproc.G.resume(Unknown Source)
	at com.bas.basserver.executionengine.ExecutionEngine.A(Unknown Source)
	at com.bas.basserver.executionengine.ExecutionEngine.handleServiceReplyNotification(Unknown Source)
	at com.bas.basserver.bsmanager.E.A(Unknown Source)
	at com.bas.basserver.bsmanager.E.A(Unknown Source)
	at com.bas.basserver.iopipes.ComponentSink.processMessage(Unknown Source)
	at org.openadaptor.adaptor.STPipelineController.processMessage(STPipelineController.java:68)
	at com.bas.openadaptor.NonTransactionalController.processMessage(NonTransactionalController.java:136)
	at org.openadaptor.adaptor.AbstractSimplePipe.processMessage(AbstractSimplePipe.java:222)
	at org.openadaptor.adaptor.STPipelineController.processMessage(STPipelineController.java:68)
	at com.bas.openadaptor.NonTransactionalController.processMessage(NonTransactionalController.java:136)
	at org.openadaptor.adaptor.AbstractSimpleSource.processMessage(AbstractSimpleSource.java:403)
	at org.openadaptor.adaptor.AbstractSimpleSource.sourceProcess(AbstractSimpleSource.java:1049)
	at org.openadaptor.adaptor.AbstractSimpleSource.sourceProcess(AbstractSimpleSource.java:1012)
	at com.bas.openadaptor.MTJMSListener$JMSMessageHandler.run(MTJMSListener.java:275)
	at java.lang.Thread.run(Thread.java:745)
java.util.zip.DataFormatException: incorrect header check
	at java.util.zip.Inflater.inflateBytes(Native Method)
	at java.util.zip.Inflater.inflate(Inflater.java:259)
	at java.util.zip.Inflater.inflate(Inflater.java:280)
	at org.openadaptor.util.compression.ZipUncompress.uncompress(ZipUncompress.java:73)
	at com.bas.shared.data.BinaryResource.unzipResources(BinaryResource.java:267)
	at com.bas.shared.docengines.HtmlEngineClient.readHtmlData(HtmlEngineClient.java:149)
	at com.bas.basserver.iopipes.EmailSink.A(Unknown Source)
	at com.bas.basserver.iopipes.EmailSink.A(Unknown Source)
	at com.bas.basserver.iopipes.EmailSink.A(Unknown Source)
	at com.bas.basserver.iopipes.EmailSink.processMessage(Unknown Source)
	at org.openadaptor.adaptor.STPipelineController.processMessage(STPipelineController.java:68)
	at org.openadaptor.adaptor.SimpleController.processMessage(SimpleController.java:1173)
	at org.openadaptor.adaptor.AbstractSimpleSource.processMessage(AbstractSimpleSource.java:403)
	at org.openadaptor.adaptor.AbstractSimpleSource.sourceProcess(AbstractSimpleSource.java:1049)
	at org.openadaptor.adaptor.AbstractSimpleSource.sourceProcess(AbstractSimpleSource.java:1007)
	at com.bas.connectionserver.iopipes.RequestReplySource.sendMessages(RequestReplySource.java:116)
	at com.bas.basserver.channels.ChannelManager.A(Unknown Source)
	at com.bas.basserver.channels.ChannelManager.sendNotifications(Unknown Source)
	at com.bas.basserver.bsmanager.E.A(Unknown Source)
	at com.bas.basserver.bsmanager.D.A(Unknown Source)
	at com.bas.basserver.executionengine.ExecutionEngine.A(Unknown Source)
	at com.bas.basserver.executionengine.ExecutionEngine.handleServiceReplyNotification(Unknown Source)
	at com.bas.basserver.bsmanager.E.A(Unknown Source)
	at com.bas.basserver.bsmanager.E.A(Unknown Source)
	at com.bas.basserver.iopipes.ComponentSink.processMessage(Unknown Source)
	at org.openadaptor.adaptor.STPipelineController.processMessage(STPipelineController.java:68)
	at com.bas.openadaptor.NonTransactionalController.processMessage(NonTransactionalController.java:136)
	at org.openadaptor.adaptor.AbstractSimplePipe.processMessage(AbstractSimplePipe.java:222)
	at org.openadaptor.adaptor.STPipelineController.processMessage(STPipelineController.java:68)
	at com.bas.openadaptor.NonTransactionalController.processMessage(NonTransactionalController.java:136)
	at org.openadaptor.adaptor.AbstractSimpleSource.processMessage(AbstractSimpleSource.java:403)
	at org.openadaptor.adaptor.AbstractSimpleSource.sourceProcess(AbstractSimpleSource.java:1049)
	at org.openadaptor.adaptor.AbstractSimpleSource.sourceProcess(AbstractSimpleSource.java:1012)
	at com.bas.openadaptor.MTJMSListener$JMSMessageHandler.run(MTJMSListener.java:275)
	at java.lang.Thread.run(Thread.java:745)
java.util.zip.DataFormatException: incorrect header check
	at java.util.zip.Inflater.inflateBytes(Native Method)
	at java.util.zip.Inflater.inflate(Inflater.java:259)
	at java.util.zip.Inflater.inflate(Inflater.java:280)
	at org.openadaptor.util.compression.ZipUncompress.uncompress(ZipUncompress.java:73)
	at com.bas.shared.data.BinaryResource.unzipResources(BinaryResource.java:267)
	at com.bas.shared.docengines.HtmlEngineClient.readHtmlData(HtmlEngineClient.java:149)
	at com.bas.basserver.iopipes.EmailSink.A(Unknown Source)
	at com.bas.basserver.iopipes.EmailSink.A(Unknown Source)
	at com.bas.basserver.iopipes.EmailSink.A(Unknown Source)
	at com.bas.basserver.iopipes.EmailSink.processMessage(Unknown Source)
	at org.openadaptor.adaptor.STPipelineController.processMessage(STPipelineController.java:68)
	at org.openadaptor.adaptor.SimpleController.processMessage(SimpleController.java:1173)
	at org.openadaptor.adaptor.AbstractSimpleSource.processMessage(AbstractSimpleSource.java:403)
	at org.openadaptor.adaptor.AbstractSimpleSource.sourceProcess(AbstractSimpleSource.java:1049)
	at org.openadaptor.adaptor.AbstractSimpleSource.sourceProcess(AbstractSimpleSource.java:1007)
	at com.bas.connectionserver.iopipes.RequestReplySource.sendMessages(RequestReplySource.java:116)
	at com.bas.basserver.channels.ChannelManager.A(Unknown Source)
	at com.bas.basserver.channels.ChannelManager.sendNotifications(Unknown Source)
	at com.bas.basserver.bsmanager.E.A(Unknown Source)
	at com.bas.basserver.bsmanager.D.A(Unknown Source)
	at com.bas.basserver.executionengine.ExecutionEngine.A(Unknown Source)
	at com.bas.basserver.executionengine.ExecutionEngine.handleServiceReplyNotification(Unknown Source)
	at com.bas.basserver.bsmanager.E.A(Unknown Source)
	at com.bas.basserver.bsmanager.E.A(Unknown Source)
	at com.bas.basserver.iopipes.ComponentSink.processMessage(Unknown Source)
	at org.openadaptor.adaptor.STPipelineController.processMessage(STPipelineController.java:68)
	at com.bas.openadaptor.NonTransactionalController.processMessage(NonTransactionalController.java:136)
	at org.openadaptor.adaptor.AbstractSimplePipe.processMessage(AbstractSimplePipe.java:222)
	at org.openadaptor.adaptor.STPipelineController.processMessage(STPipelineController.java:68)
	at com.bas.openadaptor.NonTransactionalController.processMessage(NonTransactionalController.java:136)
	at org.openadaptor.adaptor.AbstractSimpleSource.processMessage(AbstractSimpleSource.java:403)
	at org.openadaptor.adaptor.AbstractSimpleSource.sourceProcess(AbstractSimpleSource.java:1049)
	at org.openadaptor.adaptor.AbstractSimpleSource.sourceProcess(AbstractSimpleSource.java:1012)
	at com.bas.openadaptor.MTJMSListener$JMSMessageHandler.run(MTJMSListener.java:275)
	at java.lang.Thread.run(Thread.java:745)
2020-02-18 16:21:39,087 INFO Reply#31803#BASTestDomainCRM#838617cc9befddaecf0344c4709e0c100   Email sent to Jaymer... 
Click Here to see a collection of my tips & hacks on this forum. Or search for "JaymerTip" in the search bar at the top.

Jaymer
Aware Programming & Consulting - Tampa FL
Post Reply