Carbon Black security software caused Control Panel to fail

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tford
Posts: 4238
Joined: Sat Mar 10, 2007 6:44 pm

Carbon Black security software caused Control Panel to fail

Post by tford »

FYI - Our server admin had installed Carbon Black security software on our server. When starting the AwareIM Control Panel, this message was in the System Consol:

Initialising startup options from startupOptions.props file
Overall status: Aware IM starting ...
java.lang.IllegalStateException: Application does not have an active window
Exception in thread "Thread-4"

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Once a bypass / whitelist was added, the Aware Control Panel started as usual.
Tom - V8.8 build 3137 - MySql / PostGres
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