Takes to long to access

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lineamovil
Posts: 201
Joined: Tue Jul 27, 2010 2:17 am
Location: Mexico

Takes to long to access

Post by lineamovil »

Hello.

I have been working fine but today, when I access the app, it takes too long to access. Once in, works fine. Anyone had the same problem before, and how was it fixed?

Did a backup, and optimezed the database.

It loads slow even working local

I have Windows server 2016, and Mysql server. AwareIM version 7.1
Best regards
LineaMovil // Carlos Castillo
AwareIM Version 8.6
Windows Server 2021
MySQL Database 8.4
MEXICO
weblike
Posts: 1165
Joined: Sun Dec 02, 2012 12:00 pm
Location: Europe

Re: Takes to long to access

Post by weblike »

Today i had no time to enjoy the new launch of 8.1. All my apps worked very slowly and I don't know why because I didn't touched them for a while on production server.

Users called me that drop-downs are spinning and spinning until they open.
Only 16 concurrent users today. :(
Thx,
George
________________________________
Developer Edition
AwareIM: v8.5, build 2824
OS: Windows Server 2012
DB: MySql 5.6.42
lineamovil
Posts: 201
Joined: Tue Jul 27, 2010 2:17 am
Location: Mexico

Re: Takes to long to access

Post by lineamovil »

Weird!

Had some reports like this too.

I installed a windows update. Maybe that was it?

Dont know.
LineaMovil // Carlos Castillo
AwareIM Version 8.6
Windows Server 2021
MySQL Database 8.4
MEXICO
weblike
Posts: 1165
Joined: Sun Dec 02, 2012 12:00 pm
Location: Europe

Re: Takes to long to access

Post by weblike »

lineamovil wrote:Weird!

Had some reports like this too.

I installed a windows update. Maybe that was it?

Dont know.
On my server nothing was installed and still.

How many concurrent users do you have on maximum load?
thank you.
Thx,
George
________________________________
Developer Edition
AwareIM: v8.5, build 2824
OS: Windows Server 2012
DB: MySql 5.6.42
lineamovil
Posts: 201
Joined: Tue Jul 27, 2010 2:17 am
Location: Mexico

Re: Takes to long to access

Post by lineamovil »

Around 10 at the most.

The server is Core i5 with 8GB RAM

But it was pretty good.
LineaMovil // Carlos Castillo
AwareIM Version 8.6
Windows Server 2021
MySQL Database 8.4
MEXICO
lineamovil
Posts: 201
Joined: Tue Jul 27, 2010 2:17 am
Location: Mexico

Re: Takes to long to access

Post by lineamovil »

Now I have 2 servers with the same problem.

They are separete computers. Have them hosted on iweb.com Really strange.
LineaMovil // Carlos Castillo
AwareIM Version 8.6
Windows Server 2021
MySQL Database 8.4
MEXICO
lineamovil
Posts: 201
Joined: Tue Jul 27, 2010 2:17 am
Location: Mexico

Re: Takes to long to access

Post by lineamovil »

Ok, It might be the web hosting provider. I changed the AwareIm Server port from 9000 to another port. Now works faster.

Never happend before.
LineaMovil // Carlos Castillo
AwareIM Version 8.6
Windows Server 2021
MySQL Database 8.4
MEXICO
BenHayat
Posts: 2749
Joined: Thu Dec 23, 2010 5:48 am
Location: Fla, USA
Contact:

Re: Takes to long to access

Post by BenHayat »

BTW, it's "too" not "to". :D
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