Any application configured with Aware IM is operated over the web using any web browser such as Internet Explorer or Firefox. Before the final application is deployed the business space version containing the application configuration needs to be published – see the “Publishing Business Space Version” section.
There are several deployment options available:
Either your organization should have direct access to the Internet or you have to get a third party organization (“web host”) to provide this access. See Working with Aware IM in the Hosting Environment for more details .