{{tag>Manuals Quick_Tour}} [<10>] ====== Introduction ====== This document is intended to walk you through //**AwareIM**// in action to give you a feeling of what working with the system is like. You can simply read on or follow the material by reproducing it step by step in //**AwareIM**//. We are going to use an intentionally simplistic example of an application to make the tour short. Naturally, //**AwareIM**// is designed to manage much more complex applications, which will be clear from reading further sections. The example of a more complex system is provided in the [[docs:6000_case_study|Configuration Case Study]] document. Let us suppose that our hypothetical application should allow staff members of an organization to register and maintain various details about company customers. The system should automatically send personalized e-mail greetings to customers on their birthdays. The following description assumes that //**AwareIM**// has been installed and the //**AwareIM**// Server has been started (see the [[docs:1100_inst_guide|AwareIM Installation Guide]] for details).